
Payment Policy
Effective Date: February 10, 2025
At AURAX SMIST, we strive to offer a secure and convenient payment process for all our customers. This Payment Policy outlines the methods, procedures, and terms for processing payments for the model airplanes and accessories you purchase from us.
1. Accepted Payment Methods
We accept the following payment methods for all orders placed on auraxsmist.com:
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- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, Discover, and other major providers.
- PayPal: We accept PayPal for secure payment processing.
- Other Secure Payment Methods: Depending on your location, we may offer additional secure payment options which will be available at checkout.
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2. Payment Processing
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- Secure Transactions: All payments are processed through trusted third-party payment processors. AURAX SMIST does not store your payment information on our servers. We use SSL encryption to ensure that your personal and payment details are secure during the transaction.
- Authorization: When you place an order, we authorize your payment method to verify the availability of funds. The full payment is captured once the order has been processed and shipped.
- Payment Confirmation: After your payment is successfully processed, you will receive an email confirming your order details, including the total amount charged, product(s) purchased, and estimated delivery time.
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3. Pricing and Currency
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- Pricing: All prices listed on auraxsmist.com are in U.S. dollars (USD). Prices are subject to change without prior notice, but the price displayed at checkout is the final price for your order, excluding taxes, shipping, and handling fees.
- Taxes: Sales tax will be applied to your order based on your shipping address. The applicable tax rate will be calculated and displayed during checkout.
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4. Billing Information
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- Accurate Information: You agree to provide accurate and complete billing information when placing your order, including your name, address, and payment details. Any discrepancies may cause delays in processing your order.
- Verification: If there is an issue verifying the provided payment information, we may request additional verification before completing your order. Failure to provide accurate information may result in the cancellation of your order.
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5. Payment Errors or Issues
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- If there is an issue processing your payment, such as insufficient funds or incorrect payment details, we will notify you immediately and request updated payment information.
- If the payment cannot be processed within a reasonable time frame, your order may be canceled.
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6. Payment Security
We take payment security seriously. AURAX SMIST uses SSL (Secure Sockets Layer) encryption to protect your payment information. We comply with the Payment Card Industry Data Security Standards (PCI DSS) to provide the highest level of payment security.
7. Refunds
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- Refunds for returns will be issued to the original payment method used at the time of purchase.
- Refunds are typically processed within 5-10 business days, depending on your payment provider and processing times.
- AURAX SMIST is not responsible for any fees that may be charged by your payment provider during the refund process.
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8. Customer Responsibility
By providing payment details, you confirm that you have the legal right to use the payment method and agree to pay the full amount for your order. You are responsible for ensuring that the payment details provided during checkout are accurate and up to date.
9. Contact Us
If you have any questions regarding payment methods, need assistance with your order, or experience any issues with payments, please contact us:
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- Email: info@auraxsmist.com
- Phone: 501-354-6872
- Address: 213 Maple St, Knoxville, Pennsylvania (PA), 16928
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Thank you for choosing AURAX SMIST. We are committed to providing a smooth, secure, and convenient payment process for your model airplane purchases!