Terms and Conditions
Effective Date: February 10, 2025

Welcome to AURAX SMIST! These Terms and Conditions (“Terms”) govern your use of our website, auraxsmist.com, and your purchase of products from us. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website or services.

1. General Terms
These Terms and Conditions apply to all users of auraxsmist.com, including customers, visitors, and others who access or use the website. By using our website, you acknowledge that you have read, understood, and accepted these Terms. We reserve the right to update, modify, or change these Terms at any time, and such changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically to stay informed of any changes.

2. Product Availability
We make every effort to ensure that the products listed on auraxsmist.com are available for purchase. However, product availability may change due to demand, manufacturing delays, or other factors. If a product is unavailable after placing your order, we will notify you promptly and offer alternatives or a full refund.

3. Pricing and Payment

  • Pricing: All prices listed on auraxsmist.com are in U.S. dollars and are subject to change without prior notice. The price shown during checkout will be the final price for your order, excluding taxes, shipping, and handling fees.
  • Payment Methods: We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options.
  • Taxes: Sales tax will be calculated based on your shipping address and the applicable tax rate at the time of purchase.

4. Order Confirmation
Once your order is placed, you will receive an order confirmation email containing the details of your purchase. Please verify all information is correct and contact us immediately if any details are inaccurate. The order confirmation does not guarantee the product is in stock until the order has been processed and shipped.

5. Shipping and Delivery

  • Shipping Fees: Shipping costs are calculated at checkout based on the delivery location, product size, and weight.
  • Shipping Time: Delivery times vary depending on the selected shipping method and your location. Once your order has been shipped, you will receive tracking information to monitor the status of your shipment.
  • International Orders: For international orders, customs duties, taxes, and additional fees may apply. These charges are the responsibility of the customer and are not included in the checkout total.

6. Cancellations and Modifications
Once an order is placed, it cannot be canceled or modified unless the order has not yet been processed or shipped. Please contact us immediately if you need to make any changes to your order, and we will do our best to accommodate your request.

7. Returns and Exchanges
Our Return Policy governs the return and exchange of products. If you are not satisfied with your purchase, please refer to our Return Policy for instructions on how to return or exchange an item.

8. Customer Responsibility
You are responsible for providing accurate and complete information during checkout. AURAX SMIST is not responsible for delays, issues, or losses caused by incorrect or incomplete information. Please ensure that all information is accurate before completing your order.

9. Limitation of Liability
To the fullest extent permitted by law, AURAX SMIST is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product(s) involved in the dispute.

10. Indemnification
You agree to indemnify and hold harmless AURAX SMIST, its affiliates, officers, employees, and agents from any claims, losses, liabilities, and expenses (including legal fees), arising from your violation of these Terms or misuse of any products or services purchased through our website.

11. Intellectual Property
All content on auraxsmist.com, including logos, images, text, videos, product descriptions, and other materials, are the property of AURAX SMIST or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, modify, or distribute any content from our website without prior written consent.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Pennsylvania, United States, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Pennsylvania.

13. Dispute Resolution
In the event of any dispute, claim, or controversy arising from these Terms or your use of our website, we encourage you to contact us first to resolve the issue. If the matter cannot be resolved informally, you agree to participate in binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in Pennsylvania, and the decision made by the arbitrator will be final and binding.

14. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website after changes are made, you accept the updated Terms.

15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@auraxsmist.com
  • Phone: 501-354-6872
  • Address: 213 Maple St, Knoxville, Pennsylvania (PA), 16928

Thank you for choosing AURAX SMIST. We look forward to providing you with high-quality model airplanes and exceptional customer service!